PlusOne have invested heavily in state of the art back office administration and unified communication contact centre systems.

Insurance Administration

The Sirius Insurance administration system provides a single platform for end to end policy fulfilment (new business, referrals, MTA’s, claims, documentation, collections, commissions etc) and integrates with 3rd party systems through its agile web service tool.

E-fulfilment

E-fulfilment self-service solutions are provided through our Nexus system (allowing for new business, MTA’s, claims, document creation etc) and our state of the art online quotation and sales platforms allow for a simple, highly refined user experience, directly integrated with our back office administration system and aggregator engines (such as moneysupermarket, go-compare and comparethemarket).

Size & Security

We utilize the latest server technologies within our data centre and have up to a 100Mb fibre internet connection with additional built in resilience.

All aforementioned systems are built on a software and hardware infrastructure capable of significant growth without major upgrades both within the current and additional sites and are fully supported by our comprehensive disaster recovery solution.

Product Building

Our product builder technology allows for a simple approach to adding products to the system and PlusOne can provide templates for the information required for the product build.

To build a product we require the product question set, rating information, document requirements and underwriting rules (if required).  Once the product is available in the system, white-labelling is a simple case of cloning the product within our administration system and editing documentation to reflect the brand requirements.

Our systems are capable of fully integrating with insurers, partners or service providers to exchange information through real-time links or daily data transfers.
Examples of integrations in place consist of transfer of policy data to 3rd party insurer systems (such as claims systems), integration with several quotation/sales platforms, aggregators, service integrations for payment providers, postcode lookup services, and automated BACS/DD processing.