Creating and developing mutually successful partnerships is central to how we run our business. Of key importance is to fully understand and embrace the values of our partners.

Our approach to Partnerships is to adopt the following values:

Openness – we are transparent in sharing progress with our partners both during the implementation process and for the life of the partnership.

Flexible – we recognise that not all partners require the same solution and this would be reflected during the implementation phase of the scheme. This approach would continue post launch and would be evidenced through our test and learn philosophy to ensure we continually improve all aspects of the service.

Drive to succeed – we are pro-active in our desire to meet and exceed your expectations and will provide constructive feedback aimed at optimising sales and service

High Profile – Our Partners have high visibility across the Group and you would have regular contact with the Directors who will have a keen interest in ensuring the partnership is successful

Win/Win – we only enter into mutually beneficial partnerships. This is measured not just within the commercials but also the wider strategic fit to ensure we have shared ambitions